PRIVACY POLICY
Last updated: 25 March 2026
WHO WE ARE
This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from our website, which is hosted on the Wix platform. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions about this policy, please contact us at: camdenoilpaintings@gmail.com
WHAT DATA WE COLLECT
We may collect and process the following personal data:
Identity & contact data: Your name, email address, billing/shipping address, and phone number.
Payment data: Payment information processed securely by Visa and PayPal. We do not store your full card or payment details on our systems.
Usage & analytics data: Information about how you use our website, including pages visited, time spent, and referring URLs.
Cookie data: Data collected via cookies and similar tracking technologies placed by Wix and our analytics tools (see Section 6).
HOW WE COLLECT YOUR DATA
We collect data in the following ways:
Directly from you when you place an order or contact us.
Automatically as you navigate our website via cookies and analytics tools.
From Visa and PayPal when you complete a payment transaction.
HOW WE USE YOUR DATA
We use your personal data for the following purposes:
To fulfil your orders: Processing payments, arranging delivery, and sending order confirmations.
To manage your account: Creating and maintaining your customer account.
To communicate with you: Responding to enquiries and sending service-related notifications.
To improve our website: Analysing usage patterns to enhance user experience and site performance.
To comply with legal obligations: Retaining records as required by law (e.g. for tax and accounting purposes).
OUR LEGAL BASIS FOR PROCESSING
Under UK GDPR, we rely on the following legal bases:
Contract performance: To process your orders and deliver your purchases.
Legitimate interests: To analyse website usage and improve our services, where this does not override your rights.
Legal obligation: To comply with applicable laws and regulations.
Consent: Where you have given explicit consent (e.g. for non-essential cookies).
COOKIES
Our website is built on Wix, which places certain cookies automatically to enable core site functionality. In addition, we use analytics cookies to understand how visitors use our site. These include:
Essential cookies: Required for the website to function (e.g. shopping cart, session management). These are set by Wix.
Analytics cookies: Used to collect anonymised usage data (see Section 7).
You can manage your cookie preferences through your browser settings or any cookie consent tool displayed on our site. Disabling essential cookies may affect how the website functions. For more details on cookies set by Wix, see Wix's Privacy Policy.
THIRD-PARTIES SERVICES
We share data with the following trusted third parties only to the extent necessary:
Wix: Our website is hosted and operated on the Wix platform. Wix may process certain data as part of providing hosting and site functionality. See Wix's Privacy Policy for details.
Visa: Used to process card payments securely. Visa's handling of your payment data is governed by their own privacy policy.
PayPal: Used as an alternative payment method. If you choose to pay via PayPal, your transaction is handled directly by PayPal under their Privacy Policy.
Google Analytics: Used to collect anonymised data about website usage. Google may process this data outside the UK; appropriate safeguards are in place.
We do not sell your personal data to any third party.
DATA RETENTION
We retain your personal data only for as long as necessary:
Order and transaction data: Kept for up to 7 years to comply with UK tax and accounting requirements.
Account data: Retained for as long as your account is active, plus a reasonable period thereafter.
Analytics data: Typically retained for up to 26 months in line with Google Analytics defaults.
YOUR RIGHTS
Under UK GDPR, you have the following rights:
Access: Request a copy of the personal data we hold about you.
Rectification: Ask us to correct inaccurate or incomplete data.
Erasure: Request deletion of your data where there is no legitimate reason to retain it.
Restriction: Ask us to restrict processing of your data in certain circumstances.
Portability: Receive your data in a structured, machine-readable format.
Objection: Object to processing based on legitimate interests.
Withdraw consent: Where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at camdenoilpaintings@gmail.com. We will respond within one month.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
DATA SECURITY
We take reasonable technical and organisational measures to protect your personal data. Our website is hosted securely on Wix, and all payment transactions are handled by Visa and PayPal using industry-standard encryption. We do not handle or store raw payment card data on our own systems.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.